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Maximise the
power of telephone.
Good, honest conversation is one of the most natural ways to build rapport and develop supporter relationships, maximising lifetime value. We see every call we make as a donor stewardship call, an opportunity to strengthen the relationship between the donor and the cause, and our supporter-focused approach means that our fundraisers can act as true advocates for the causes they represent.
As a two-way dialogue channel, the telephone can help to raise funds, develop long-term committed supporters, gather vital feedback, and increase supporter satisfaction.
We have remained a dedicated telephone fundraising agency (no commercial clients), so with no other competing factors, our organisation is focused on providing first rate fundraising services.
With many years of experience and an army of motivated fundraisers, we can deliver all your telemarketing requirements (outbound and inbound).
Campaigns
Services
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Database review and campaign design
We can analyse your data and provide a comprehensive calling strategy to meet your organisational goals.
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Data segmentation
We’ll analyse your data selections and recommend what data to call and when, to deliver the best calling approach.
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A/B testing
We can contrast and compare different call guide options and ask strategies, to ensure maximum return on your campaigns.
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Script design
We work with you to craft compelling stories to aid call conversion.
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Best practice for telemarketing
We will provide advice based upon up-to-date legal and compliance perspectives.
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Data acquisition for prospecting campaigns
Working with our partners, we can buy targeted data on your behalf for acquisition campaigns.
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TPS screening
Current data protection law requires all data that does not have a specific opt-in to be screened against the TPS (Telephone Preference Service) register every 28 days.
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Fulfilment services
Whether it’s sending out advance notification letters (ANL’s), Gift Aid confirmations or value exchange/incentive merchandise, we offer an efficient and cost-effective solution.
Looking for help with your telemarketing strategy or need a hand with an ad-hoc campaign?
Get in touch for an informal chat about how we can support your organisation.