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+44 (0) 1234 944 700

We’re part of the
DTV Group and offer a wealth of fundraising experience

We work for some great causes, creating great success when it comes to converting callers into valuable donors.

Managing Director

Richard has helped lead businesses across several industries, all with contact centre environments. A member of the IOF, he has been part of the DTV team (our parent company) since its birth in 2004. With a keen eye for detail and a lover of analytics, he'll ensure that all campaigns remain on track.

Account Director and Head of Data

A dedicated and experienced Account Director who will ensure daily contact, reporting and updates with you as a client and overall responsibility for ensuring SLA’s are met. Ben has worked in fundraising since 2007, working his way through the ranks from fundraiser to Account Director. A graduate in accounting, Ben has a keen eye for detail and is now using that experience across the data teams to ensure data is utilised to its maximum.

Senior Account Manager

A graduate in philosophy, Laura commenced her fundraising career with us as a telephone fundraiser and subsequently moving over to the account management team. 6 years on, she has a wealth of fundraising experience that she expertly utilises across numerous client campaigns as well as onboarding some of our growing number of new clients. Laura is passionate about customer service, with regular and timely client updates plus recommendations on how campaigns can be improved, she works tirelessly to ensure each and every one of her clients is happy.

Head of Operations

Michael is a highly experienced contact centre manager having worked in fundraising contact centres since 1998. He has worked alongside many high profile charities and managed numerous campaigns both large and small. Calm and collective, Michael is passionate about ensuring that every supporter enjoys their conversation and goes away feeling inspired about making a difference.


Derek has 20+ years as fundraiser, campaigner, direct marketer, creative strategist. He has been a copywriter, a creative director and a managing director, winning numerous fundraising awards along the way. Derek is also a former Vice-Chair Institute of Fundraising, a founder member of the institute of Direct Marketing and an artist.


Former MD at Euro RSCG Direct and Partner at KLP Euro RSCG, Peter has over 20 years' direct marketing under his belt. A Fellow of Institute of Direct Marketing and Business Leader of the Marketing Society he's now putting his considerable direct response experience to good use for charitable causes.

DTV Optimise

Emerald Court
Pilgrim Centre
Brickhill Drive
MK41 7PZ
Tel: +44 (0) 1234 944 700

Company number: 08259082
VAT no: GB 158 8329 69